Privacy Policy

At CognitiaX AI, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data.

Section 1: Information Collection

We collect information to provide better services and improve user experience.

Technical Information:
IP address, browser type, pages visited, device information, and usage data.

Personal Information:
Name, email address, phone number, course details, payment details, and other information provided during course registration, account creation, payment, or inquiry.

Section 2: Use of Information

We use collected information for the following purposes:

• To deliver courses and learning services.
• To create and manage student accounts.
• To process fee payments and generate receipts or invoices.
• To communicate updates, offers, and important information.
• To personalize user experience.
• To improve website performance and services.
• To analyze trends and enhance our offerings.
• To provide technical support.

Section 3: Data Protection

We implement security measures to protect your data, including:

• Secure servers and encryption technologies.
• Restricted access controls.
• Regular security monitoring and updates.
• Role-based access control within the LMS.
• Secure payment processing through trusted payment providers.

Section 4: Your Rights

You may request:

• Access to your stored data.
• Correction of inaccurate information.
• Deletion of your personal data where legally applicable.
• Opt-out from marketing communication.

Section 5: Third-Party Disclosure

CognitiaX AI does not sell or trade your personal information. We may share limited data with trusted service providers such as payment gateways, hosting providers, analytics services, or communication tools only for operational purposes and under confidentiality obligations.

Section 6: Payment Information

Online payments are processed through secure third-party payment gateways. CognitiaX AI does not store sensitive card, UPI PIN, or banking credentials on its servers.

Section 7: Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest version.

Section 8: Contact Us

For privacy-related questions, contact: